How It Works

How Cool Grocery Delivery Works

Simply fill out our online form letting us know what items you'd like and when you'll be arriving. We'll call you to confirm the details. When you arrive, your cabinets and refridgerator will be stocked with the items you ordered. You get to enjoy your vacation without the hassle of shopping for groceries.


Your price is the cost of the groceries plus a service fee that covers personal shopping, delivery and unpacking. For deliveries in Ashe County the service fee is $50. For deliveries outside Ashe County the service fee is $75. For grocery orders over $300, a 10% service fee will be added.


We will email you an invoice to pay online after we have finished shopping for your items. Once payment is made, we'll deliver your items and put them away for you.


We request that you place your order at least 72 hours in advance. During peak holiday seasons we request that you place your order 7 days in advance. We will do our best to accomodate all customers, however expedited orders may require an additional $25 fee.


We will shop for the brands you request, but occasionally substitutions may be made. No returns may be made on items purchased.